Personal Data Protection Law (KVKK) Information Notice
1. Data Controller
In accordance with the Turkish Personal Data Protection Law No. 6698 ("KVKK"), your personal data may be processed by Tekofaks, acting as the Data Controller, within the scope described below.
Company Name: Tekofaks
Address: Mecidiyeköy Mah. Şehit Ahmet Sok. No:4 Kat:5 Daire:79 Mecidiyeköy İş Merkezi, Şişli / Istanbul, Türkiye
Phone: +90 (212) 217 98 17
E-mail: info@tekofaks.com.tr
2. Personal Data Processed
When you visit our website or use our services, the following categories of personal data may be processed:
- Full Name
- Phone Number
- E-mail Address
- Company Information
- Address Information
- Requests and Message Content
- Product Model and Service Information
- Application Information
- Curriculum Vitae (CV) Information
- IP Address
- Cookie Data
- Transaction Security Information
- Website Usage Records
3. Purposes of Processing Personal Data
Your personal data may be processed for the following purposes:
- Responding to your inquiries and requests
- Providing technical support and after-sales services
- Managing pre-sales and after-sales processes
- Preparing quotations and evaluating requests
- Evaluating dealer applications
- Evaluating job applications
- Ensuring customer satisfaction
- Fulfilling legal obligations
- Maintaining information security
- Managing legal processes
- Handling requests and complaints
- Complying with applicable legislation
- Sending commercial electronic communications, where your explicit consent has been obtained
4. Methods and Legal Grounds for Collecting Personal Data
Your personal data may be collected electronically or physically through:
- Contact forms
- Service request forms
- Dealer application forms
- Job application forms
- Telephone communications
- E-mail correspondence
- Written applications
- Cookies and similar technologies
Your personal data is processed based on the legal grounds specified in Article 5 of the Turkish Personal Data Protection Law No. 6698, including:
- Performance or execution of a contract
- Compliance with legal obligations
- Establishment, exercise, or protection of legal rights
- Legitimate interests of the Data Controller
Where required by law, your personal data will be processed based on your explicit consent.
5. Transfer of Personal Data
Your personal data may be transferred, where necessary and in compliance with applicable legislation, to:
- Authorized public institutions and governmental authorities
- Judicial and administrative authorities
- Information technology service providers
- Technical support and maintenance providers
- Business partners
- Other parties authorized by applicable laws
Where personal data is transferred abroad, such transfers shall be carried out in accordance with the provisions of the KVKK.
6. Retention Period
Your personal data will be retained:
- For the period required by applicable laws,
- As long as necessary for the purposes for which it was collected,
- For applicable statutory limitation periods in the event of legal disputes.
At the end of the applicable retention period, your personal data will be deleted, destroyed, or anonymized in accordance with legal requirements.
7. Your Rights Under the KVKK
Pursuant to Article 11 of the Turkish Personal Data Protection Law No. 6698, you have the right to:
- Learn whether your personal data is being processed,
- Request information regarding the processing of your personal data,
- Learn the purpose of processing and whether it is used in accordance with that purpose,
- Learn the third parties to whom your personal data has been transferred,
- Request the correction of incomplete or inaccurate personal data,
- Request the deletion or destruction of your personal data where the legal conditions are met,
- Request notification of such corrections or deletions to third parties to whom the data has been transferred,
- Object to decisions based solely on automated processing that produce legal consequences concerning you,
- Request compensation for damages arising from unlawful processing of your personal data.
8. How to Contact Us
You may submit your requests regarding your personal data:
- In writing to our company address,
- Via your Registered Electronic Mail (KEP) address,
- By using a secure electronic signature,
- Through the e-mail address registered in our systems.
Your requests will be evaluated and concluded free of charge within 30 days, in accordance with Article 13 of the KVKK. If the process requires additional costs as permitted by applicable legislation, a fee may be charged.